To sign in for the first time, please use your 8-digit Customer Identification Number. You can find this number:

• In any of your agreements – your digital channels access agreement (so called “umowa ramowa”) or your account, credit or card agreement.
• In a return transfer – if you’d chosen to confirm your payment using a fast payment (pay-by-link).

If you don’t have access to this data, we can help you to remind it. Go to Forgotten password and select Remind CIF.






What’s next?

• provide your pesonal identification data,
• answer one of the verification question,
• authorize the operation.

After the successful verification, your Customer Identification Number will be displayed on the website.

If it doesn’t succeed, please contact your nearest branch.

After providing your customer number, we’ll ask you for your password and an additional confirmation using an SMS code or your mobile app. If you only wish to provide your password, you can save your browser as trusted device.