You can find your customer identification number:

• In any of your agreements – your digital channels access agreement (so called “umowa ramowa”) or your account, credit or card agreement.
• In a return transfer – if you’d chosen to confirm your payment using a fast payment (pay-by-link).

If you don’t have access to this data, we can help you to remind it. Go to Forgotten password and select Remind CIF.






What’s next?

• provide your pesonal identification data,
• answer one of the verification question,
• authorize the operation.

After the successful verification, your Customer Identification Number will be displayed on the website.

If it doesn’t succeed, please contact your nearest branch.

Please note, that if your previous bank merged with Alior Bank, you still need to use the 8-digit customer number. All earlier credentials are invalid.